Terms and Conditions for InnerUs Foundationz Mental Health Services
Effective Date: 01/01/2024
These Terms and Conditions govern the use of the services provided by InnerUs Foundationz
("the Company," "we," "us," or "our"), including counseling, therapy, psychometric testing, and related
services offered by therapists, doctors, and counselors through our website ("the Site"). By accessing
or using the services, you ("the client," "user," or "patient") agree to comply with and be bound by
these terms. If you do not agree with these terms, please do not use the Site or services.
1. Introduction and Acceptance of Terms
InnerUs Foundationz is a mental health services provider, offering both online and offline
counseling,
therapy, and psychometric services. By using our Site, services, or contacting us for appointments, you
agree to the terms outlined in this document.
These terms are legally binding and subject to revision at any time. Continued use of the
services after
changes are posted constitutes acceptance of the revised terms.
2. Scope of Services
InnerUs Foundationz provides mental health services, including but not limited to therapy,
counseling,
and psychometric testing. The services are provided by licensed and certified professionals, including
therapists, doctors, and counselors, who operate under applicable legal and ethical guidelines.
3. Privacy and Confidentiality
Your privacy is of utmost importance to us. We are committed to safeguarding the
confidentiality of your
personal and medical information in compliance with applicable privacy laws, including the Indian
Information Technology Act (2000) and any subsequent amendments (IT Act), as well as guidelines from the
Mental Healthcare Act of India.
All information shared during therapy or counseling sessions is confidential and will not be
disclosed
without your express written consent, except in situations where:
- Disclosure is required by law (e.g., to prevent harm to yourself or others, court orders, or
reporting abuse).
- There is a breach of our terms by therapists, counselors, or doctors.
In the event of a data breach affecting your confidential information, InnerUs Foundationz
will take
immediate steps to inform you and limit any potential harm.
4. Data Collection for Research and Marketing
InnerUs Foundationz collects data from psychometric assessments, therapy sessions, and
collaborations
with schools for the purposes of research and development (R&D) in the field of psychology, as well as
for marketing purposes. This data is anonymized to protect the privacy and identity of individual
clients and is used to improve the quality of services and contribute to mental health research.
By agreeing to these terms, you consent to the collection and use of your anonymized data
for these
purposes. The privacy of all clients will be strictly maintained, and no personal identifying
information will be shared with third parties without explicit consent.
5. Responsibilities of Therapists, Doctors, and
Counselors
All mental health professionals employed or contracted by InnerUs Foundationz are expected
to uphold the
highest standards of care. They are obligated to:
- Maintain the confidentiality of patient information.
- Adhere to all professional, ethical, and legal standards governing their practice.
- Use the services only for therapeutic purposes and refrain from any illegal or unethical conduct.
Any personal involvement between a client and a therapist, doctor, or counselor beyond the
scope of
professional services is strictly prohibited and will result in immediate termination of the involved
professional. InnerUs Foundationz will not be held responsible for any issues arising from such personal
involvement, and the company will not be harmed legally or verbally due to these personal relationships.
Breach of patient privacy, ethical misconduct, or inappropriate relationships will result in
the
termination of the professional involved, and they may be subject to legal action by InnerUs Foundationz
and/or the affected client.
6. Client Responsibilities
Clients are responsible for providing accurate, complete information about their mental
health
conditions, symptoms, and history. You agree not to use the services for any unlawful or inappropriate
activities. Misuse of the services, including false claims or providing inaccurate medical information,
may result in termination of services and potential legal action.
7. Legal Actions for Breach
In the case of a breach of confidentiality or violation of these terms, the following legal
actions may
be taken:
- By the Company: InnerUs Foundationz reserves the right to pursue legal action against any therapist,
doctor, or counselor found guilty of breaching confidentiality, patient trust, or engaging in
illegal or unethical practices. This includes reporting to relevant legal and professional
authorities.
- By the Client: Clients who believe that their privacy has been violated or their information misused
may pursue legal remedies against InnerUs Foundationz or the responsible party. InnerUs Foundationz
will cooperate fully with legal investigations while maintaining transparency with the affected
client.
8. Disclaimer of Liability
While we strive to provide the best possible care, InnerUs Foundationz does not guarantee
specific
outcomes from the use of our services. The content and advice provided by our therapists, doctors, and
counselors are for informational purposes and do not substitute professional legal, medical, or
financial advice.
InnerUs Foundationz will not be held responsible for any injury, loss, or damage resulting
from the use
of our services, except in cases of gross negligence or willful misconduct. Clients are encouraged to
consult a qualified medical or legal professional for matters outside the scope of mental health
services.
9. Termination of Services
InnerUs Foundationz reserves the right to terminate services at its discretion, including
but not limited
to cases where:
- A client breaches these terms and conditions.
- A client provides false information or engages in inappropriate behavior.
- Professional ethical guidelines require discontinuation of services.
If services are terminated, you will be notified promptly, and appropriate referrals may be
provided.
10. Intellectual Property Rights
All content, including but not limited to written materials, logos, trademarks, designs, and
graphics,
displayed on the InnerUs Foundationz website are the property of the Company. Unauthorized use,
reproduction, or distribution of this content is prohibited. All rights are reserved to InnerUs
Foundationz.
11. Payment and Refund Policy
All payments for services must be made through the payment gateway provided on the Site. The
pricing
structure is subject to change, and clients will be informed of any adjustments. Refunds will be
processed only in cases of genuine dissatisfaction with services, subject to review by the Company.
12. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of
India. Any
disputes arising from the use of InnerUs Foundationz’s services will be subject to the exclusive
jurisdiction of the courts of Patiala.
13. Contact Information
For any queries or concerns regarding these terms or our services, please contact us at:
- Email: info@innerusfoundationz.com
- Phone: +91 98884-23211
By using the Site or our services, you agree to these Terms and Conditions and the policies
outlined
within.
All rights reserved by InnerUs Foundationz.
